These are some of the frequently asked questions we receive at The Caterers Inc here in Las Vegas.
Coolers and Freezers (1)
I have rented a refrigerator or freezer from TCI, it should be working properly. If not, here are some things to check.
- Extension Cords – The #1 culprit for rental cooling equipment not working correctly. If you are using an extension cord that is more than 25′ long or undersized, the unit will not cool and you could damage the compressor. This can happen quickly. Please use a 12/3 extension cord that is less than 25′ long. Also try to plug into a 20 amp receptacle.
- Location – Is the refrigerator or freezer sitting in direct sunlight? Relocate the unit to a shaded or indoor area.
- Useage – Are the doors being opened and closed continuously not giving the unit a chance to cool?
- Door Seal – Is there an issue with the door seal? Please open the door and check the seal.
Please contact us with any issue you may have.
Rental Questions (3)
Yes, we have excess equipment and supplies we need to sell. Please visit our equipment sales page to see items listed for sale.
Where can I find information or the laws regarding serving food at an indoor or outdoor event in Las Vegas?
Please visit the Southern Nevada Health District website for laws regarding food safety in Las Vegas and Clark County.
Most, not all, but most of our equipment burns approximately one gallon of propane per hour. If you are cooking for more than four hours or for multiple days, it would be wise to ask for a 10 or 25 gallon propane tank instead of a typical 5 gal tank used on home grills.